These are our new favorite!! My 4 year old likes them too!
My babe loves these treats. I picked them because they were organic and from a company that cares about testing for heavy metals and other bad things.
My nephew loves these! He lights up when he sees the bag. They are wholesome and delicious. I’m sorry I tried them because now I’m buying them for my household too! You don’t have to be a kid to love these!
My daughter loves these!!! Great snack to pack and go!!
I had ordered the Mighty Sweet Greens smoothie melts and changed my mind about it within an hour due to safety concerns about the presence of lead in this product. Contacted customer service through email (no telephone number was available) and requested to cancel the order and for them to process a full refund but did not receive a reply.
Sent another email a few hours later upon receiving an automated message that the order was being prepared for delivery. Still no reply, until the next day when someone named Ferl replied in a patronizing manner and insisted the company will not refund my order even though it has not been delivered.
When I pointed out Amara Organics should not compel their customers to purchase from them if there is any concern at all about potential food safety, I was met with absolute silence. Amara Organics decided to just ignore my email and insisted I pay for the order which hasn’t even been delivered.
Shameful and unethical business practice. Would not recommend to anyone.
Hi MLT,
Thank you for sharing your concerns with us. We understand how important it is for our customers to feel confident in the products they purchase. While we strive to deliver exceptional service, I regret that your recent experience with us has left you dissatisfied.
To address your concerns directly:
1. Product Safety: Please rest assured that there are no safety risks or recalls associated with our Mighty Sweet Greens smoothie melts or any of our products. All Amara products meet rigorous safety and quality standards and are made with simple, organic ingredients. We understand food safety is a sensitive topic, and we are happy to provide any additional information about our quality control practices to put your mind at ease.
2 Order and Refund Policy: Your order was fulfilled in full and delivered as expected. We regret that we could not accommodate your cancellation request after the order was already being processed for shipment. Our policy is to ensure fair practices for all customers, and in this instance, we were unable to issue a refund as there was no issue with the product or its delivery.
3 Customer Support Response: We apologize if the tone of any communication you received felt unhelpful. This was certainly not our intent, and we value your feedback as an opportunity to improve how we engage with our customers.
We understand that this situation has been frustrating, and we would like to offer a gesture of goodwill a discount code for your next purchase or discuss alternative solutions that work for you.
Your trust means everything to us, and we are committed to ensuring all our customers have a positive experience with Amara. Please feel free to reach out to us directly at hello@amaraorganicfoods.com if you’d like to discuss this further.